FAQ

Finvy.ai is an automated Bitfinex lending assistant that uses smart strategies to manage crypto lending, helping your idle funds generate passive income.

The bot analyzes market conditions and interest rate trends based on your chosen strategy, placing lending orders at optimal rates and continuously monitoring and adjusting.

We currently support major lendable currencies on Bitfinex, including USD and UST (USDT). Please check the bot creation page for the full list.

We offer multiple strategy modes: Quick Fill prefers high fill-rate prices for fast fund deployment, Max Rate targets the highest rate and is willing to wait for premium prices, and Full Auto lets the system automatically switch strategies based on market conditions.

Yes, the bot runs around the clock, continuously monitoring the market and executing lending operations without manual intervention.

Click the 'Sign Up' button on the homepage, enter your email and password to register. New users get a 7-day free trial.

We use AES-256 encryption to store your API Key, and only require read and lending permissions — no withdrawal permission needed, ensuring your funds stay safe.

When creating an API Key in Bitfinex, only enable 'Read' and 'Lending' permissions, then add it on the Account Settings page in Finvy.ai.

Click 'Forgot Password' on the login page, enter your registered email, and the system will send a password reset link.

No. We strictly follow our privacy policy. Your personal data and transaction information will not be shared with any third party.

Yes, new users get a 7-day free trial with full access to all features, no credit card required.

We offer multiple subscription plans based on the number of bots and feature tiers. Please visit the Subscription page for details.

You can cancel anytime in your Account Settings. After cancellation, the service continues until the end of the current billing cycle.

We currently accept cryptocurrency payments. More payment methods will be added in the future.

Yes, you can change your plan anytime. Upgrades take effect immediately, while downgrades apply at the end of the current billing cycle.

Bitfinex lending has margin protection — borrowers must provide sufficient collateral. However, all investments carry risk, so please understand the risks before using the service.

Returns vary with market conditions. Historical annualized rates typically range from a few percent to double digits, depending on market conditions.

Once the bot is activated, it starts placing orders immediately. Interest begins accruing once orders are filled, usually within a few hours.

You can chat with us directly via the live chat widget at the bottom-right corner of the website, or email us at support@finvy.ai. We'll respond within 24 hours.

We currently support Traditional Chinese, Simplified Chinese, English, Japanese, Korean, and Vietnamese.